Supporting your business - doing that bit
extra
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If you are lucky enough not to need support
on a full-time basis, need advice where a
current supplier cannot fulfil, or an immediate
emergency we offer an extensive range of ad-hoc
support services to suit all needs and at a very
competitive price.
You will receive the same level of care and
professionalism our contracted clients receive.
Our team of skilled engineers will happily help
with any technical queries you may have and will
advise the best course of possible action to you
without fuss.
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Our ad hoc support services cover the following
areas:-
• Remote support
• On-site support
• Procurement (Free of charge)
If we feel there will be beneficial cost saving
to you in going on a support contract rather
than ad hoc support we will advise the most cost
effective route for your business.
You can purchase “credits” which you can you pay
for the support you receive. This is as
follows:-
| Support Service |
Price |
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| 10 Credit IT Support
pack |
£500 |
| 50 Credit IT Support
pack |
£2,000 |
Credits are used and charged for the following
services:-
| Support Service |
Time allocation |
Credits |
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| Telephone & Remote
assistance |
1 hour |
1 |
| On-site or emergency
call out |
1 hour |
1 |
For further information on our ad hoc support
services please contact our sales team on
sales@itech-services.co.uk or call 01923 237723
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